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Labyrinth Consulting
Risk Management Services

We empower our clients with the right mindsets and skills

Labyrinth Consulting delivers a comprehensive suite of risk management, legal-tech, and compliance advisory solutions engineered for high-growth and high-risk sectors. Our services encompass law enforcement and regulatory liaison, actionable risk intelligence and threat assessment, rapid crisis and emergency response, end-to-end legal advisory, and the deployment of embedded security and surveillance systems. We further strengthen client operations with background verification, corporate intelligence, and targeted compliance training, all enhanced by our proprietary digital platforms. By integrating robust methodologies with cross-disciplinary expertise, Labyrinth helps organizations anticipate, navigate, and neutralize threats—fortifying institutional resilience, maintaining regulatory confidence, and ensuring business continuity in today’s dynamic environment

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Law Enforcement & Regulatory Liaison

Labyrinth’s engagement with government agencies and law enforcement is built on a legacy of deep operational collaboration, trust, and strategic advocacy. We serve as the interface between enterprises and regulatory authorities—resolving matters of compliance, licensing, crisis intervention, and dispute mediation with discretion, authority, and procedural integrity.

Our Law Enforcement & Regulatory Liaison Services include:

  • End-to-end assistance with FIR registration, police and paramilitary interfacing

  • On-site and virtual support during audits, inspections, or incidents requiring liaison support

  • Liaison with investigative, labor, civic, and municipal bodies to obtain clearances or resolve compliance issues

  • Mediation in conflicts with RWAs, local authorities, and community stakeholders to ensure business continuity

  • Fast-tracking and documentation for licenses, NOCs, permits (Pollution, FSSAI, Fire, Shop & Establishment, etc.)

  • Drafting, delivery, and negotiation of legal notices, affidavits, and reports for government authorities and private entities.
  • Crisis-driven engagement including emergency event support, crowd control, and protest resolution
  • Integration with residential, retail, and commercial management apps for digital compliances and workforce movement

Risk Intelligence & Threat Management

Our risk intelligence methodology is grounded in preemptive diagnostics, scenario modelling, and sector-specific analytics. Labyrinth equips organizations with real-time insights for navigating operational, reputational, digital, and geopolitical risk—transforming threat signals into actionable roadmaps for business continuity and compliance.

Our Risk Intelligence & Threat Management Services include:

  • Multi-layered threat and vulnerability assessments across assets, workforce, cybersecurity, and reputation

  • Business Continuity Planning (BCP) and Disaster Recovery (DR) blueprints to ensure operational resilience

  • Policy, SOP, and compliance audits for gap analysis and remediation

  • Vendor and third-party due diligence: background screening, risk scoring, ongoing compliance monitoring

  • Custom risk registers, incident tracking tools, and executive dashboards
  • Industry, locality, and partner risk mapping for data-driven decision-making
  • Real-time risk analytics for platform business and gig workforce models

Crisis Response & Emergency Management

Labyrinth is distinguished by its ability to rapidly deploy resources for incident resolution—whether operational crisis, or reputational threat. Our dedicated incident command structure supports both preventive readiness and 24/7 response, blending digital tools and on-ground teams to neutralize risk and contain escalation before it threatens business continuity.

Our Crisis Response & Emergency Management Services include:

  • Immediate access to legal, compliance, and tactical response teams for field-level intervention
  • Always-on (24/7) emergency helpline and dedicated incident command centre
  • Rapid deployment of Quick Response Teams (QRT) for crisis-hit geographies and high-risk incidents
  • Playbook-driven incident assessment, documentation, and escalation protocols to law enforcement and regulatory channels
  • Real-time incident tracking, digital reporting, and CAPA (Corrective and Preventive Action) audit trails
  • Scenario simulations, after-action reviews, and on-site crisis containment support

Legal and Compliance Services

Labyrinth’s legal services are built upon a philosophy of proactive governance, absolute compliance, and practical business enablement. We understand that legal clarity is the backbone of operational resilience and reputation in fast-evolving sectors. Our approach is not simply advisory: we embed legal intelligence into every business process, ensuring clients are equipped to prevent, manage, and resolve disputes while maintaining regulatory advantage across all jurisdictions.

Our Legal Services include:
  • Company formation, legal structuring, and statutory registrations (ROC, GST, FSSAI, Shops & Establishment, etc.)
  • Startup funding and venture support (SAFE/compliance vetting, due diligence, documentation for investors and partners)
  • Mergers, acquisitions, restructuring, and buyouts with comprehensive regulatory management
  • Litigation and dispute resolution before High Courts, Supreme Court, NCLT/NCLAT, and international arbitration (SIAC, LCIA, ICC, TIAC)
  • Cross-border legal advisory on FDI, FEMA, business agreements, export/import compliance, and international dispute handling
  • Corporate governance and board compliance, including director obligations, policy drafting, and statutory mapping
  • Licensing, permitting, and regulatory audit support for sector-specific licenses and government approvals
  • Employment and labor law program development, including contracts, workforce policies, POSH, and dispute management
  • Intellectual Property Rights: Trademark, copyright, patent filing and enforcement
  • White-collar crime management: representation before ED, SFIO, DRI, anti-bribery/AML, fraud, and criminal investigations
  • Digital and cyber law compliance for privacy, tech platforms, and data-centric businesses

Embedded Security & Surveillance Solutions

Our security division designs and operationalizes robust physical and digital security environments for enterprises of all sizes. Leveraging global best practices and customized protocols, we provide end-to-end asset protection, continuous surveillance, and proactive deterrence against both internal and external risks.

Our Embedded Security & Surveillance Services include:

  • Trained, background-verified security personnel: ex-servicemen, guards, marshals, and incident managers
  • 24/7 surveillance and monitoring via advanced CCTV, access control, and biometric systems
  • Security SOP design and implementation for retail, warehouses, schools, clubs, corporate, and public spaces
  • Multi-layered physical security (Aerocity model) for critical infrastructure, urban hubs, and logistics/warehousing
  • Night audits, incident logging, asset fortification, and shift-based monitoring
  • Emergency drills and audit protocols for compliance and insurer requirements

Background Verification & Corporate Intelligence

Effective risk management starts with integrity in workforce and partner relationships. Labyrinth conducts comprehensive due diligence, screening, and ongoing intelligence for every human and institutional interface—reducing exposure before, during, and after onboarding for all staff, contractors, vendors, and partners.

Our Background Verification & Intelligence Services include:

  • Full-spectrum background checks for employees, gig workers, and contractors: criminal, civil, reputational, financial

  • Vendor/partner screening, compliance audits, and reference due diligence

  • Ongoing risk monitoring, automated watchlist checks, and transactional forensics

  • Digital intelligence gathering for insider threat identification and fraud detection

  • Support for digital credentialing and society/app-based identity verifications

  • Workforce onboarding integration and exit risk audits


Training & Capacity Building

Labyrinth’s training ethos is grounded in operational compliance, legal awareness, and the empowerment of people. Our programs address the specific realities of each industry—ensuring frontline teams, management, and gig workers are equipped with the skills, knowledge, and ethical mindset required for resilience and institutional growth.

Our Signature Training & Capacity Building Programs include:

  • POSH (Prevention of Sexual Harassment) awareness, compliance, and redressal for all employee levels
  • Legal rights and regulatory awareness for gig workers, operational staff, and management
  • Workplace safety, physical security, and emergency response training
  • Self-defense workshops for frontline and at-risk employees
  • Professional etiquette, gender-sensitization, and diversity training
  • Digital/cybersecurity literacy and data protection best practices
  • Custom workshops for crisis drills, vendor orientation, and field-ready compliance
  • Labor law education, whistleblower policies, and anti-bribery programming


Industries & Sectors Served

Labyrinth delivers comprehensive, sector-specific risk management, compliance, and recovery solutions across a wide portfolio of industries. Our approach ensures every client benefits from customized strategies that address regulatory challenges, operational and reputational risks, financial disputes, and asset or loan recovery needs. Below is an overview of our focus sectors and the targeted value we deliver within each.

Quick Commerce & On-Demand Delivery

Who: Hyperlocal food and grocery platforms, rapid delivery businesses, dark store networks.

How We Help:

  • Regulatory guidance for FSSAI, GST, and local urban requirements

  • Crisis management for delivery and customer incidents

  • Gig workforce compliance, and dispute resolution

  • Integration with residential, retail, and RWA systems

  • Recovery of assets: Swift retrieval of stolen inventory, lost equipment, or misappropriated company resources
  • Deployment of rapid-response protocols and safety audits

Gig Economy & Platform Businesses

Who: Home services, rideshare, field platforms, and distributed contract workforces.

How We Help:

  • Pre-onboarding screening, POSH and rights training, safety protocols

  • Dispute resolution for staff, customer, or RWA interactions

  • Integration with urban management and society systems

  • Deployment of rapid incident and crisis teams

  • Recovery of provided equipment/assets: Fast retrieval of company devices, uniforms, or field tools when contracts terminate or disputes arise

Warehousing & Logistics

Who: Warehouse operators, 3PL providers, fleet and supply chain companies.

How We Help:

  • Warehousing asset protection and loss prevention

  • Investigation and deterrence of theft, fraud, and pilferage

  • Industrial relations and labor compliance for warehouse and field teams

  • Regulatory guidance on customs, transport, and zoning norms

  • Asset and cargo recovery: Locating, tracing, and retrieving lost shipments, client property, or high-value goods through digital, legal, and liaison method

  • Deployment of electronic security, routine audits, and SOPs

EV & Renewable Energy

Who: EV fleet owners, clean mobility providers, energy infrastructure and project developers.

How We Help:

  • Site and fleet security for charging stations and vehicle depots

  • Regulatory approvals and government liaison for land and operation

  • Field team background checks and contractor due diligence

  • Recovery of impounded or stolen vehicles/assets: Liaison with authorities for timely asset release and preventing operational losses.

  • Insurance and subsidy documentation, real estate partnerships

Agri-Tech & Food Supply Chains

Who: Agri-tech platforms, food processors, distribution and storage networks.

How We Help:

  • Safety and compliance audits across perishable product chains

  • Food safety, contract enforcement, and regulatory guidance

  • Crisis and disruption response for cold chain and logistics

  • Asset and payment recovery: Negotiation and legal actions for withheld stock or non-payment, supporting continuity for farmers and platform stakeholders

  • Vendor onboarding, fraud prevention, digital recordkeeping

Financial Services & Fintech

Who: Fintech firms, NBFCs, digital lenders, and payment companies.

How We Help:

  • AML/KYC compliance, fraud and risk advisory

  • Data privacy, breach response, and regulatory representation

  • Asset tracing for financial fraud, misappropriation, or embezzlement

  • Loan and asset recovery: Legal and operational recovery of defaulted loans, collaterals, or misdirected funds through compliance-led and field engagement

  • Investor due diligence, licensing, and regulatory support

Healthcare, Hospitals & Life Sciences

Who: EdTech companies, private universities, learning platforms.

How We Help:

  • Legal, regulatory, and POSH compliance

  • Student, staff, and faculty background checks

  • Support for campus crisis events and digital asset breaches

  • Equipment and dues recovery: Tracing and recovering institutional property, unpaid fees, or digital assets misused by third parties

  • Community partnership, conflict resolution, and training

Telecom, Media & Digital Platforms

Who: Telecom operators, digital media, gaming firms, and social platforms.

How We Help:

  • Compliance (IT Act, cyber law), dispute mediation, and user safety

  • Regulatory filings and digital conduct protocols

  • Protection against IP theft, user fraud, or platform abuse

  • Recovery of digital assets: Content takedown, recovery of hijacked accounts, or cessation of unauthorized data usage

  • Crisis management for reputational or legal challenges

Hospitality, Real Estate & Facilities

Who: Hotels, malls, office complexes, co-working operators, CRE developers.

How We Help:

  • Licensing, SOPs, and workforce compliance for operations and events

  • Physical security plans, access management, and surveillance

  • Labor contracts, vendor management, and arbitration for disputes

  • Asset and property recovery: Repossession support, recovery of guest/company property, mediation of tenancy or vendor disputes

  • Guest/staff incident response and brand safety strategies

BPOs, Technology Parks & Public Institutions

Who: Call centers, managed campuses, government offices.

How We Help:

  • Data security and regulatory audits, labor compliance

  • Comprehensive risk, compliance, and security training

  • Crisis drills, licensing, and emergency SOP support

  • Liaison with local authorities for public events or escalations

  • Asset and receivable recovery: Pursuing outstanding bills, lost company devices, and supporting lawful recovery of organization property

Labyrinth's reach across industries ensures all our clients—regardless of size or sector—benefit from proven expertise in both preventive risk management and active recovery of assets, funds, or property. We deliver tailored engagement to promote legal certainty, business continuity, and operational trust in the most challenging business environment.

Impactful Solutions for Complex Client Challenges

Discover how Labyrinth Consulting delivers decisive, measurable results for clients facing complex legal, regulatory, and operational challenges. Each case study showcases our hands-on approach to risk mitigation, compliance, and institutional resilience across diverse high-impact sectors.

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Strike, Labor Dispute & Community Mediation Across Platforms

Background:
Strikes by drivers at a city ride-hailing platform and delivery partners at a food logistics network halted core operations. Grievances spanned earnings disputes, rigid scheduling, lack of grievance redressal, and union demands. Simultaneously, in warehouse and logistics environments, loaders and ground staff protested over overtime and statutory payments, sometimes coinciding with pilferage events. Parallel landlord-community tensions shut down key facilities due to operational or cultural concerns (e.g., non-vegetarian food policy conflicts in predominantly vegetarian localities).

Labyrinth’s Intervention:

  • Orchestrated multi-party negotiations between unions, management, and community/landlord representatives.

  • Carried out root-cause analysis to clarify wage, welfare, and compliance issues.

  • Facilitated rapid digital payroll reconciliations; updated benefit models and dispute redressal processes.

  • Mediated lease and community issues with RWAs/landlords, revising operational SOPs for cultural sensitivity, and environmental compliance.

  • Conducted targeted training sessions for workers and management, established digital grievance portals, and set up joint communication forums.

  • Introduced security and access controls at vulnerable sites to eliminate theft, reduce operational loss, and restore order.

Key Outcomes:

  • Strikes concluded peacefully with signed agreements, new pay structures, and dedicated complaint infrastructure.

  • Warehouses and dark stores reopened, and trust was rebuilt with the community and workforce.

  • Significant reduction in future disruptions, improved labor retention, and business continuity with documented stakeholder buy-in.

Labor Union & Political Pressure – Skilled Workforce & Community CSR

Background:
A manufacturing plant, needing highly skilled technical staff unavailable locally, was targeted by union leaders and a local politician who demanded a fixed quota of jobs for local residents. Escalation included protests, attempts to block plant access, and risks of operational shutdown, while local goons engaged in manhandling and nuisance activities.

Labyrinth’s Intervention:

  • Conducted stakeholder and risk analysis, mapping union, political, and community interests.

  • Engaged legal and political authorities to ensure plant protection and legal compliance.

  • Facilitated negotiations clarifying skills-based hiring mandates and industry standards, offering alternative community investments (skilling programs, medical clinics, school upgrades).

  • Coordinated on-site security enhancements and continuous engagement with local administration.

  • Launched a transparent CSR initiative to deliver education and health infrastructure for the affected community.

Key Outcomes:

  • Unlawful hiring demands were dropped; critical operations and skilled staffing needs were preserved.

  • Community agitation ceased, with CSR projects delivering long-term social goodwill.

  • Company’s local and regulatory standing improved, enabling secure, sustainable expansion.

Incident Response & Reputation Management for Service and Delivery Platforms

Background:

Service platforms—including food delivery and home/spa services—faced multiple high-profile incidents: (a) customers making physical abuse allegations against delivery staff, (b) workers experiencing discrimination or abuse due to language or regional background, and (c) field providers suffering intimidation and physical harm during home visits. These incidents, often amplified by social media influencers, threatened brand reputation and legal standing.

Labyrinth’s Intervention:

  • Coordinated police filings, legal counsel, and digital evidence gathering for accused and affected staff.

  • Conducted independent investigations, exposing false or exaggerated claims, and protected the rights and anonymity of both victims and wrongly accused staff.

  • Managed media and public relations, communicated critical facts, and countered misinformation.

  • Facilitated partnership with NGOs for worker welfare, counseling, and post-incident rehabilitation.

  • Rolled out large-scale training and sensitization camps for delivery and service partners: topics included de-escalation, communication, lawful conduct, self-defense, and navigating abusive client situations.

Key Outcomes:

  • Cleared and reinstated workers where accusations were proven false, safeguarding reputations.

  • Decreased incident recurrence, with workers empowered through training and robust incident-handling support.

  • Public trust in brands improved, with clear demonstration of legal, ethical crisis response.

Delivery Partner Advocacy – Traffic, RWA & Society Barriers

Background:

Delivery partners and gig staff routinely faced time-consuming stops by traffic police—despite full documentation—and frequent entry denials, delays, or mistreatment by society security, RWAs, and mall staff due to verification or parking issues.

Labyrinth’s Intervention:

  • Established collaborative committees with traffic police and community authorities, presenting compliance records and advocating for fair and expedited procedures.

  • Delivered traffic safety, rules, and conduct training to delivery partners.

  • Negotiated arrangements with RWAs and malls for service lift access, dedicated parking, and fast-track verification protocols.

  • Conducted joint educational sessions for society security staff and company workers to build mutual understanding.

  • Developed rapid-response protocols and a detailed incident advocacy manual for internal teams.

Key Outcomes:

  • Noticeable reduction in traffic and entry delays; improved relationships with police, RWAs, and mall authorities.

  • Significant gains in delivery partner morale, delivery speed, and workforce retention.

  • Replicable best practices established as sector standards for gig economy access in urban settings.

Regulatory Compliance & Operations Continuity in Quick Commerce

Background:
A scaling quick commerce company faced forced shutdown as regulatory inspections exposed major FSSAI and GST lapses at several city hubs. The resulting scrutiny endangered investor confidence, customer retention, and ongoing operations.

Labyrinth’s Intervention:

  • Conducted a comprehensive audit across hubs and delivery partners.

  • Coordinated with state and municipal authorities to remediate compliance gaps.

  • Redesigned SOPs and delivered urgent compliance training for staff and gig workers.

  • Managed re-filing and expedited submission of all statutory licenses and documentation.

  • Rolled out digital compliance dashboards for ongoing monitoring.

Key Outcomes:

  • Regulatory clearances restored, operations resumed without major disruption.

  • Compliance culture and monitoring embedded into all business units.
  • Investor and stakeholder confidence preserved.

Logistics Asset Theft, Security Overhaul & Technology Transformation

Background:

A leading national logistics provider handling electronics faced mounting inventory losses due to theft—both from moving trucks and at warehouse sites. Thefts caused client attrition, supply chain delays, and growing insurer skepticism, while high-value devices vanished unexpectedly during transit bottlenecks.

Labyrinth’s Intervention:

  • Conducted emergency site audits and forensic analysis of transport and facility security lapses.

  • Guided swift FIR lodging, evidence management, and coordinated closely with highway police.

  • Recovered a substantial portion of stolen inventory via multi-jurisdictional pursuit and collaborative investigation.

  • Introduced enhanced CCTV, access controls, staff training, and specialized security personnel deployment for at-risk routes and warehouse zones.

  • Established a central vehicle monitoring center, GPS incident alerting, and tamper-detection technology.

  • Built and instituted SOPs for staff on escalation, incident preservation, and use of SOS systems.

  • Recommended and helped deploy advanced technological solutions, including sealed loads, route analytics, and exception alerting to prevent future fraud.

Key Outcomes:

  • Theft-related incidents dropped by over 90%; assets were consistently recovered in post-incident events.

  • Improved staff vigilance and operational discipline, resulting in prompt insurance settlements.

  • The company's reputation as a trusted, technology-forward logistics provider was solidified.

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